As far as Toronto Roofing is concerned, we have used this company several times over the years and if they were not great we would have used them only the once.
Tim and his team are great to work with. They do what they say they are going to do at the price they say they are going to do it for. No surprises, which is great for a home owner.
Tim’s team show up on time and work very hard to complete any task we asked of them.
They are very thoughtful of our neighbours and protect their property during the project.
The team is very quick to keep the worksite clean which is a great service when you are living in the project.
If a problem should arise it is corrected quickly and the homeowner is advised right away.
Our project is completed for now but we know if something should come up Tim and his team will be there to help us out.
You will be fortunate to have this team work on your project.
Thank you so much for the work you did on my roof. I appreciate your and your team’s integrity (Riley and Mat). You found the problem of the leak and did not hesitate to amend the previous estimate, which shortened the contract from a 2 day job to just 1 day and significantly lowered the cost of fixing the problem.
The team worked all day, in the sun and at the end spent time to fix all lose ends around the dormer: caulking around the light fixtures and electrical outlet, Secured the flashing and patched up all openings where bees or squirrels might like to build their home.
They also cleaned up and left the roof and deck spotless.
Such a joy to receive great service from skilled and happy workers .
Without hesitation, I will recommend you to my neighbours and friends.
Thank you so much Tim, for this positive experience.
I just wanted to let you know how pleased we all are with the recent shingling and flat roof work that Toronto Roofing Industries (TRI) completed on St. John the Baptist Norway Anglican Church.
We have used TRI in the past and have always been very satisfied. Carole in your office as the first point of contact is a pleasure to deal with. Russ, your estimator, is very knowledgeable and helps me immensely when planning a roofing project. Your crew is very friendly, they work quickly and efficiently, and the worksite is left spotless. When the work is completed, Tim, you are always onsite to do a final check of the work area and to discuss the completed work and to make certain that I am satisfied.
I would not hesitate to recommend Toronto Roofing Industries to anyone as I know they would be as pleased as I am with the work performed.
Tim Mulroy, founder of Toronto Roofing Industries Ltd., at a job at St. John the Baptist Norway Anglican Church on Woodbine Avenue, recently. Photo by Erin Horrocks-Pope.
By ERIN HORROCKS-POPE
Toronto Roofing Industries Ltd. (TRI), a mainstay of the East Toronto roofing scene, is celebrating a significant milestone: 20 years of dedicated service to the local community.
Founded by Tim Mulroy, TRI has grown from a small, hands-on business into a trusted name for roofing and related services in the neighbourhood and throughout the Greater Toronto Area.
Mulroy’s journey into roofing began almost 40 years ago with an unexpected twist of fate. Recovering from a motorcycle accident and out of work, he was approached by a roofer at a Royal Canadian Legion branch who asked for his help on a job.
His experience as a sub-contractor and later as a roofing consultant for major engineering firms has equipped Mulroy with invaluable expertise and a profound respect for the trade, which he instills in his team members.
Reflecting on TRI’s early days, Mulroy shared an anecdote that perfectly illustrates the company’s commitment to clear communication and precision. Two decades ago, one of their first jobs was a full-roof replacement on Kingswood Road. However, things took an unexpected turn when the homeowner, calling from overseas, mentioned that the work had already started.
Confused, Mulroy assured him that the job had yet to be scheduled and that they always notified clients beforehand. Concerned, he visited the site to investigate. There, he discovered a crew diligently working on the roof – unfortunately, at the wrong address.
“Turns out there’s a Kingswood Road in Oakville,” said Mulroy. “Oops.”
From its inception, TRI has been primarily a residential roofing contractor. Over the years, the company has expanded its expertise to include commercial flat roofs and larger shingle jobs, such as townhouse complexes.
TRI offers an extensive range of services, from roof repairs, siding, and eavestroughs to masonry, skylights, and aluminum work. This diversification has allowed TRI to serve a broad client base with varied needs.
Mulroy estimated that TRI completes between 250 and 400 jobs annually, ranging from minor repairs to full-roof replacements.
“I’d estimate 70 per cent of our work is in the Beach area. I can say, there isn’t a street in the Beach area that we haven’t worked on. We’ve also done plenty of maintenance work at the Balmy Beach Club,” he noted.
This local focus has cemented TRI’s reputation as a dependable and community-oriented business.
A Toronto Roofing Industries Ltd. team works on the roof of St. John the Baptist Norway Anglican Church on Woodbine Avenue earlier this week. Photo: Submitted.
Carole Vaughan-Mulroy, Mulroy’s wife of 25 years and the Office Manager at TRI for the past 18 years, has been integral to the company’s operations. Tim acknowledged Carole’s wealth of experience in customer service, stating and credits her for maintaining the company’s financial integrity, emphasizing, “Our books and finances are always kept in impeccable order. I owe that to Carole.”
In addition to the Mulroys, TRI’s team is composed of specialized crews tailored to different aspects of roofing and construction. There are dedicated teams for flat roofs, sloped shingled roofs, aluminum jobs, and masonry work. This specialization ensures that each job is handled by experts, providing high-quality and efficient service.
Typically, an average-sized shingled roof can be completed in one day, while flat roofs might take one to two days.
The company’s vision and values are rooted in achieving and sustaining high performance. According to Mulroy, the key to TRI’s success lies in the deliberate choices made by its leadership.
“Many competing companies can, for a time, appear almost identical. But over time, their performances start to vary, revealing their true differences,” he explained.
TRI actively manages the interaction between leadership, strategy, innovation, and technical knowledge to produce outstanding and sustainable results.
Mulroy, a Beach resident for more than 35 years, expressed his deep appreciation for the neighbourhood’s support.
“Best thing about operating in the Beach? Great people. I can’t imagine a community like it anywhere else in Canada,” he told Beach Metro Community News.
As Toronto Roofing Industries Ltd. commemorates its 20th anniversary, it emphasizes two decades of commitment to quality service and community engagement; reflecting the company’s dedication to excellence in maintaining Toronto’s roofs and supporting local neighbourhoods.
We have been dealing with TRI for over 10 years, and during this time you did large jobs (flat roof), and minor but important ones (skylights insulation, roof and chimney leakages).
All your work was done professionally, on-schedule, on-budget and with outstanding workmanship. Every time we called with an emergency leak you responded promptly and fixed it within hours.
That’s why we decided to entrust you with total shingle roof replacement, which including some structural replacement was done in a little over one day.
We will definitely recommend you for any roofing requirements.
What I was impressed with the most was the immediate replies and friendly interaction. The communication line was always open and I felt free to ask questions and inquire about the services.
The employees were always professional and approachable.
The job on my mom’s roof looks neat and tidy. Time will tell if the work will withstand the Elena TD, but, I don’t foresee any issues. A warranty was provided in writing and I will recommend Toronto Roofing Industries to any interested in a job well done.