Reviews

Satisfied customer

Dear Tim,

We are writing to express satisfaction with our dealings with Toronto Roofing Ltd. We were treated courteously in our contact with you and all the staff. The repairs our roof needed were explained fully and clearly. The smartphone pictures of problem areas let us see exactly what was going on up there without climbing the ladder. Within days of signing the contract, we welcomed the work crew to our house, and before the day was over, thanks to their efficiency, expertise and hard work, we had a structurally sound roof sporting tidy, new tiles. A follow-up visit was performed with the same level of courtesy we experienced ever since our initial contact. The itemized bill we received explained the change clearly.

Overall, we would highly recommend Toronto Roofing Industries to anyone in need of roof repairs.

Thanks for a job well done,

P.J. Downing

August 31, 2011

Happy with the work

Dear Tim Mulroy,

For what I can see, I am happy with the work done. Robert Taylor showed me the (new) nails for the slate roof, and explained to me the work he did. I expect to have him back to check the slates in about two years, as he suggested.

For anything outside my house will need to be in need of repairs, I will call you.

Regards,

Francesca Lozej

91 Withrow Ave.

September 15, 2012

Great job

Dear Tim and Carole,

I received your letter and am writing to answer your request.

I think these men did a great job. Every man seemed to know his job and did it well. I know I will have no problems with this roof for many years. I am also very happy with the eavestroughing job. It looks great and works perfectly. What more can I say?

Mr. Heldman also mentioned that your brother does chimneys, so in the spring I will be bugging you again for him to take a look at this one.

Talk to you then Carole and thank you so much.

Sincerely,

Florence C. Ostoupyz

September 19, 2012

Professional, courteous, careful

Tim,

Thank you for asking for my frank comments regarding the job.

I’m in a job where my own performance is often evaluated and as far as I’m concerned this absolutely ensures the best results.

I go to the BBB sites as an aid to my decision making when it comes to anything to do with our home. This is how I was pointed in your direction.

It is incredibly easy to deal with your company.

Russ the estimator arrived on time armed with a portfolio and samples that answered all of our questions. He was professional in every regard…so much so that I called him fifteen minutes or so after he left to book the job.

In terms of cost we had a number of quotes and you fell comfortably on the middle which was unexpected as I thought you would be the most expensive based on what it was you were offering.

Once a start date was determined your crew arrived as scheduled. They too were professional, courteous and especially careful not to impact our neighbourhood, was appreciated.

Lastly you are to be commended on your quick email responses. There are many companies that have email addresses that they often either outright ignore or are extremely late in answering.

Thank you for a job well executed. We are thrilled that water no longer pours through our ceiling lighting fixtures when it rains!

Zora Chachinski

130 Lyndhurst

September 2012

Fabulous secure roof

Hi Tim and Carole,

I’ve been wanting to write to thank you so very much for the fabulous secure roof over my head for a week or two now.

Given this ridiculously intense patch of weather we’re in this week I am particularly grateful to you for getting the job done when you did – ahead of the nutty Fall season.

The new shingles look lovely and I can’t tell you how much more secure I feel in my own home knowing that the work was done and done well. I am also truly grateful for you taking on the job the way you did.

Just wanted to say one last thank you as Sandy comes knocking 🙂 Hope you and your clients weather the storm well.

Take care you two and I’ll see you soon.

Sarah Dann

Editor & Publisher
Local Magazine

October 2012

Superb job, no disruptions

Dear Mr. Mulroy:

The Glenerin InnThis letter has been long overdue. I do apologize for taking so long to thank you for a superb roofing job you and your team have provided us.

In our business, our mainstream revenue is based on hosting events on our property. I must say that we were sceptical on whether the job would be executed with extreme considerations for our clientele. Though you had assured me that your team would work closely with ours to ensure no disruptions to our guests, it was always a concern I had. As you know there was over 30,000 square feet to cover!We have found your company a pleasure to work with. The professionals on site from your company were always polite, considerate and very professional. We would not hesitate for a second to recommend your company to anyone contemplating replacing their roof. You may certainly suggest they come onto our property to judge for themselves.Once again, “Thank you” and please thank all involved on our behalf.Best regards,

Floyd Paul, Maintenance Manager

The Glenerin Inn

Prompt, efficient

Dear Tim Mulroy,

Thank you very much for attending to the roof so promptly and efficiently.
Your employee who completed the job was thorough, and took the time to explain the problem and how he would fix it. The roof has been put to the test by the rain we have had since the work was done, and it appears that the repairs are succesful.
I would have no hesitation in recommending Toronto Roofing Industries to family and friends, or to total strangers, for that matter.
Once again, many thanks, and best wishes.
Yours Sincerely
Rohinton Mistry
September 21, 2010

Letter of Recommendation

This is a letter of recommendation for Toronto Roofing Industries & its owner/manager, Tim Mulroy

In the Fall of 2011, we contracted with Toronto Roofing to replace the roof (cedar shingles) of our large 80 year old home in Rosedale. Based on our experience, we highly recommend this organization for the following reasons:

The price quoted was reasonable and competitive.

The work site was always clean.

The workmen were polite.

The roof looks extraordinary, in part because of Tim’s recommendation that we top the peaks with copper.

The work appears to be really well done, from what we can see from third floor windows.

At one time, a worker dropped a shingle that cracked the lid of a unique urn. The stone lid was replaced quickly and there is no hint that it is not original.

The time frame to completion was accurately assessed.I think the major reason for the incredible results was the fact that Tim visited the site often, and unlike many who make a sale, seemed to feel responsible for the process and the outcome. Also, Tim is very responsive by phone and email when there was an item we wished to discuss.We highly recommend Toronto Roofing Industries.

Michael and Monica Belcourt

Spring 2012

Beaches Roofing Project

Toronto Roofing Industries is a great company to work with!  They are knowledgable, professional and extremely easy to deal with.  We reshingled our house in the beaches and the crew was hard working, friendly, and cared about their work.  The roof looks great, and the cleanup was spectacular.  The grounds looked better when they left than when they came.

Toronto Roofing Industries scrores 10 out of 10 in our books. I would recommend them to anyone who want the most professional job on their re-roofing project.

Mike