Tim,

Thank you for the quick response to our call. Our roof was leaking and your team completed an assessment and estimate quickly and got to the job within another week. The work was very well done and other than seeing our beautiful new roof there was hardly any evidence that your team had been on-site – well done!

We have one suggestion for your crew. We found several – upwards of a dozen – roofing rails in our interlock driveway over the course of the following few days. They are hard to see between the cracks! The suggestion is for your crews to carry a magnetic wand to sweep the driveway for remaining nails. Assuming that they would be picked up by a magnet it might help to retrieve them from the cracks between interlocked brickes.Thanks again for a great job well done.

Sincerely,

Schnoekel-Webb

July 19, 2012

Dear Tim;

Thanks for the good job done on my roof. I appreciated the fact that your price was competitive.

I would recommend your company to my family and friends.

Regards,

July 13, 2012

Dear Tim Mulroy,

We recently had the siding replaced on the front of our home. The work was done on time. The installer worked hard to complete the job and clean up was excellent.

We were very happy with the work completed and would have no hesitation in recommending Toronto Roofing Industries to someone else.

Sincerely,

Robert Coulter

183 Swanwick Ave.

July 2, 2012

Dear Tim Mulroy,

It is our pleasure to tell you that the work and craftsmanship completed by your workers was exceptional. The workers worked clean and diligently to get the job done and done well.

I must say, when we were investigating products and companies to do the job, the quotes which were given were very much similar to what we ended up paying. The one thing that made us go with Toronto Roofing Industries was the customer service we received by you, Tim. We trusted you and your workers provide the right service for us and that you did!

Thank you and please express our gratitude to the workers that worked on our job. We are very pleased and would recommend Toronto Roofing Industries to anyone who requires such service.

Sincerely,

Colonna and John Falco

Dear Mr. Mulroy,

In my opinion it is gorgeous.

Its condition before was hopeless, and your men certainly rescued the remnants and left it looking civilized at last.

Many thanks for a job well done!

Sincerely,

Marion Walker

136 Glenwood Crescent

June 20, 2012

Tim,

From the start you were very professional and displayed a pleasant and courteous manner in doing business. Your knowledge of the product and how it was going to be installed was very much appreciated and helped us in our decision.

The crew was great and worked extremely hard and did a great job. Several neighbours have commented on how nice the roof looks and are looking to your company in the future.

Rick Eglinton

Dear Tim,

We were extremely impressed by the service which was offered by your company.The work was completed as agreed and the workers were diligent about protecting the property and cleaning up the debris.

The three comments that I would make would be that the staff who delivered the materials could have introduced themselves to ensure delivery was placed properly. When the supplier was moved, the driver was abrupt and did not appear to be interested in giving a good impression. Finally, I would have appreciated an update when the job was interrupted for a few days. I would certainly recommend your business to my friends.

Best wishes,

Antoine Pivdy

August 31, 2013

Dear Tim,

We are writing to express satisfaction with our dealings with Toronto Roofing Ltd. We were treated courteously in our contact with you and all the staff. The repairs our roof needed were explained fully and clearly. The smartphone pictures of problem areas let us see exactly what was going on up there without climbing the ladder. Within days of signing the contract, we welcomed the work crew to our house, and before the day was over, thanks to their efficiency, expertise and hard work, we had a structurally sound roof sporting tidy, new tiles. A follow-up visit was performed with the same level of courtesy we experienced ever since our initial contact. The itemized bill we received explained the change clearly.

Overall, we would highly recommend Toronto Roofing Industries to anyone in need of roof repairs.

Thanks for a job well done,

P.J. Downing

August 31, 2011

Dear Tim Mulroy,

For what I can see, I am happy with the work done. Robert Taylor showed me the (new) nails for the slate roof, and explained to me the work he did. I expect to have him back to check the slates in about two years, as he suggested.

For anything outside my house will need to be in need of repairs, I will call you.

Regards,

Francesca Lozej

91 Withrow Ave.

September 15, 2012

Dear Tim and Carole,

I think these men did a great job. Every man seemed to know his job and did it well. I know I will have no problems with this roof for many years. I am also very happy with the eavestroughing job. It looks great and works perfectly. What more can I say?

Mr. Heldman also mentioned that your brother does chimneys, so in the spring I will be bugging you again for him to take a look at this one.

Talk to you then Carole and thank you so much.

Sincerely,

Florence C. Ostoupyz

September 19, 2012