Dear Mr. Mulroy:

I acknowledge receipt of your letter and wish to express my sincere appreciation of a job well done.

I am very happy with quality of the work done, as well as dealing with two real gentlemen, i.e. yourself and your installer.

Therefore, we will keep your sign on our lawn until October 1, 2009 unless one of your competitors steals it!

P.S.  We happily recommended to our friends and family.

Baha Ghotb

Dear Tim,

My husband and I appreciate the professional and reliable manner with which you dealt with our urgent roof replacement. You were always easily reachable and the workmen were always professional while on site.

Lisa & Moshe Deutsch

Dear Tim:

This letter is to convey my total satisfaction with the roof replacement Toronto Roofing Industries completed at my house. Your promptness in dealing with my pending disaster and your knowledge and guidance was second to none. Your very professional, friendly crew performed the job swiftly while making time to answer any questions we had. The protection afforded my house (and my neighbours’ houses) was exceptional. The crew went out of their way to maintain a clean job site throughout the process; their care for my property was superb.

Tim, thank you for the time you personally spent and for your assistance with respect to shingle selection and so on. Your quote was highly competitive and dead right based on the final price.

Thank you to your crew for a job well done and I shall be forever grateful. Please feel free to use this letter as a future reference and to give potential customers my address if they would like to view “my most excellent roof.”

Sincerely,

Lisa Watt

Hi Tim:

I would like to say that I was very impressed with your company right from the start. Your quote presentation was very professional. It gave me all the information that I required plus more. Whatever questions I had, Russ was able to answer them.

The work was done as specified and completed in a day. When I got home, everything was cleaned and carried away. You would never have known that your men were there. Even with the little mishap, you took care of it right away.

I would not hesitate to recommend your company to anyone in need of a roof.

Yours truly,

Mary Ha

Hello, Tim, Sean, Erin, Carole, George, Rob and the rest of the team,

Thank you for a job well done!

Sure, it took longer than I expected but I felt I was in good hands and indeed, the finished roof was done professionally and is esthetically pleasing.

I would be pleased to recommend your service to prospective clients. Just have them call me!

Best Regards,

Doris Marks

Completely helpful and thorough – all around from sales to roofer.

Armstrong Hodgson

Dear Tim,

I wanted to thank you again for taking on the minor repair to my dormer as a result of the damage made by those sneaky little squirrels.

The work looks great from my view from the ground; let’s hope it keeps those clever little creatures out next breeding season!

Thanks Again,

Lee-Ann Ottaway

Tim,

Thanks for your help with my recent roofing problem.

Appreciated your quick response and the problem (a.k.a. leak) was looked at a day earlier than expected. I think it was Ken who did the repair and again on time and helpful.

Tim,

Dear Mr. Mulroy,

I was pleased with the job done by Toronto Roofing. The work was done in orderly and organized manner. The work site was left clean, your estimator, the workmen and Nancy were helpful and friendly.

Thank you.

M. Ferreira