No issues at all.  I haven’t been on the roof to check directly yet, or have I had a chance to get into the attic, however I assume all is well.  The guys were friendly and professional.  They cleaned you and finished within the day.  All good.

Regards,

Mark

Was very pleased with the workmanship and professionalism in which the work was done.  I happened to see something myself that didn’t look quite right – I called Steve, called it to his attention and it was rectified in short order.  Also, to your salesman, Russ – very nice to talk to and very personable.  Keep up the good work!

Par K.

We are very impressed with the service/follow-up we received from your company and with Jason, in particular.

Last summer, TRI was contacted to diagnose and repair water damage, and an adjacent property.  Two weeks ago, while my brother was in the home doing minor repairs, he noticed the drywall in the corner ceiling of a second floor bedroom, so we contacted TRI to come in to talk a look.  Jason was assigned to the task, and promptly fixed the problem.  He was thoroughly professional and responsive.  Although he wasn’t involved in the “original” job, he took the time to pull up the previous contract and familiarize himself with the details.

We will have no hesitation in contacting or recommending you for any future roofing issues.  Please pass on our sincerest thanks and compliments to Jason.

Wishing you continued success,

Janice S. and Eric S.

We had a happy crew that working on our roof and it definitely showed in the workmanship even though weather wasn’t the best.  They did an excellent job and our roof looks great.

Glen and Diana Piper

Dear Tim,

We would like you to know how much we appreciated your promptness in retuning our phone call regarding a new roof and new skylights. The crew who came to install the skylights and roof were very professional and [for] this we were grateful. They cleaned up around the house so well!

We would also like to thank you for the immediate response to our call during a heavy rainfall when we thought we were having a problem. Thank you so much.

We would recommend you and your company to our friends and family.

Thank you again.

Ken and Jean Massina

November 29, 2012

Our family would like to thank you and your team for a job well done! We appreciated your fair pricing. In fact, you even reduced the original quote when you realized the job would not take as long to complete. You were able to work with existing material in order to keep pricing to a minimum.

We will not hesitate to use you again!

Wes & Christine H.

Your crew of very hardworking and pleasant men is doing the roof. Phone calls are returned quickly. All questions are answered. Thank you!

Everything was great! Thanks so much. No more leaks!!!

Happy Christmas,

Janet

Tim,

Both jobs look good. All excellent service and doing what you contracted to do.

Thursday, December 4, 2012

It is with pleasure that I will write this note. Your worker showed up EXACTLY ON TIME, and boy, was he a worker. The thing that struck me, Tim, was the way he was paying attention to details. I remember he was cutting some aluminum to fit around the chimney. It didn’t fit exactly. While it looked fine to me, he redid it. He wanted a snug fit. As you know, Tim, I am an artist and I really appreciate details. Since I’ve been in this house for a long time, I had the shingles done before, and when they were finished, I had to pick up so many nails. Not with you guys, however. I couldn’t find one nail because your worker used a magnetic tool that picked up all the nails…what a worry-free job. Everything was cleaned up, there was not a piece of shingle on the ground.

I would say it’s pretty difficult to find quality work these days. You people were the best and I’m not just saying that. I am not in the habit of overinflating words.

Thanks again, Tim, for a job well done. The price was right too, as I had a few estimates before using you.

Merry Christmas and a Happy New Year.

Gerard P.