I first called you on May 22, 2025 in the morning right after my awful experience for 5 hours with an alarm set off by water leakage into a Telus security box in the basement below. The roof was leaking in the living room ceiling and sending water to the basement wall below where the security box and electrical box were located.
The electrical box in the basement for the house had already gotten wet and it was still raining and leaking onto it.
I was desperate for your company to send someone to come over that morning and repair it. You were very reassuring and soon Walter arrived. He climbed onto the slanted roof in the heavy rain and took photos. He said he couldn’t completely repair it because of the rain but he did manage to temporarily cover the largest openings. It did rain heavily again 2 days later but no more water got through. I got up on a ladder and felt the ceiling and wall which were now dry.
On Wednesday May 28 I was not home but someone else, I don’t have their name, did come and fix the roof permanently as well as inspected the entire roof.
I was sent the photos. I really appreciated this.
I had been very scared about having an electrical box, wet inside, which would be dangerous but thanks to Toronto Roofing Industries, this was avoided.
Thank you and the team! The boys were great.
Juan and the team were fantastic and we are so pleased with the results. And in time for the rain!
We are pleased with the installation of the front eavestroughs and downpipes. They look great. Both Matthew and his assistant worked diligently, answered our questions and concerns satisfactorily, and despite the narrow space, managed to protect every plant in the front yard.
We would certainly consider and recommend Toronto Roofing Industries for any future roof work.
Thank you again for a reliable and efficient service and your prompt response to my questions.
Overall, we are very happy with the work and the job the crew did and would recommend TRI to others.
Excellent work that you and your crew did.
Thank you for an amazing job. Everyone I dealt with was great.
Thanks Carol & the very prompt service.
Walter was very pleasant, polite and professional. He did a great job. Thank you for sending him so quickly.
Thank you for the invoice, and for the great work your team did. They went above and beyond in their work, moving the downspout so that it would empty out more safely onto the lawn rather than icing over the driveway in winter, and noticing a forgotten old stump of a downspout that they capped off and caulked for us. They left the driveway and yard very tidy, and we had no complaints from our neighbours.
