We are writing to express satisfaction with our dealings with Toronto Roofing Ltd. We were treated courteously in our contact with you and all the staff. The repairs our roof needed were explained fully and clearly. The smartphone pictures of problem areas let us see exactly what was going on up there without climbing the ladder. Within days of signing the contract, we welcomed the work crew to our house, and before the day was over, thanks to their efficiency, expertise and hard work, we had a structurally sound roof sporting tidy, new tiles. A follow-up visit was performed with the same level of courtesy we experienced ever since our initial contact. The itemized bill we received explained the change clearly.
Overall, we would highly recommend Toronto Roofing Industries to anyone in need of roof repairs.
Thanks for a job well done,
August 31, 2011
Dear Tim Mulroy,
For what I can see, I am happy with the work done. Robert Taylor showed me the (new) nails for the slate roof, and explained to me the work he did. I expect to have him back to check the slates in about two years, as he suggested.
For anything outside my house will need to be in need of repairs, I will call you.
91 Withrow Ave.
September 15, 2012
Dear Tim and Carole,
I received your letter and am writing to answer your request.
I think these men did a great job. Every man seemed to know his job and did it well. I know I will have no problems with this roof for many years. I am also very happy with the eavestroughing job. It looks great and works perfectly. What more can I say?
Mr. Heldman also mentioned that your brother does chimneys, so in the spring I will be bugging you again for him to take a look at this one.
Talk to you then Carole and thank you so much.
Florence C. Ostoupyz
September 19, 2012
Thank you for asking for my frank comments regarding the job.
I’m in a job where my own performance is often evaluated and as far as I’m concerned this absolutely ensures the best results.
I go to the BBB sites as an aid to my decision making when it comes to anything to do with our home. This is how I was pointed in your direction.
It is incredibly easy to deal with your company.
Russ the estimator arrived on time armed with a portfolio and samples that answered all of our questions. He was professional in every regard…so much so that I called him fifteen minutes or so after he left to book the job.
In terms of cost we had a number of quotes and you fell comfortably on the middle which was unexpected as I thought you would be the most expensive based on what it was you were offering.
Once a start date was determined your crew arrived as scheduled. They too were professional, courteous and especially careful not to impact our neighbourhood, was appreciated.
Lastly you are to be commended on your quick email responses. There are many companies that have email addresses that they often either outright ignore or are extremely late in answering.
Thank you for a job well executed. We are thrilled that water no longer pours through our ceiling lighting fixtures when it rains!
Hi Tim and Carole,
I’ve been wanting to write to thank you so very much for the fabulous secure roof over my head for a week or two now.
Given this ridiculously intense patch of weather we’re in this week I am particularly grateful to you for getting the job done when you did – ahead of the nutty Fall season.
The new shingles look lovely and I can’t tell you how much more secure I feel in my own home knowing that the work was done and done well. I am also truly grateful for you taking on the job the way you did.
Just wanted to say one last thank you as Sandy comes knocking Hope you and your clients weather the storm well.
Take care you two and I’ll see you soon.
Editor & Publisher
Toronto Roofing Industries is a great company to work with! They are knowledgable, professional and extremely easy to deal with. We reshingled our house in the beaches and the crew was hard working, friendly, and cared about their work. The roof looks great, and the cleanup was spectacular. The grounds looked better when they left than when they came.
Toronto Roofing Industries scrores 10 out of 10 in our books. I would recommend them to anyone who want the most professional job on their re-roofing project.