To whom it may concern,
Our 3 year project to replace all the mansard roofs in our 100 unit townhouse corporation has now been successfully completed.
Each year was handled professionally with little or no inconvenience to our unit owners. Safe to say the roofers worked well and interacted with management on a daily basis to insure a safe and on time conclusion to their assigned tasks.
President Y.C.C. #327
Attention Tim Mulroy, President Toronto Roofing.
On behalf of The Board of Directors of YCC #327, I would like to thank you and your employees for the various tasks that were completed on our behalf this past summer.
Although there were some concerns that some projects would not be completed as winter was almost upon us, your men worked on weekends and as late each day as daylight would permit and all was completed as you had promised.
The four projects, namely, replacing the mansard shingles and aluminium siding on the vertical gables on the 1st phase of our 3 year replacement program.
The repairs and re-routing of some our damaged and out of service eavestroughs and downspouts went exceptionally well, as did the cleaning of all the eaves on our multi-unit townhouse complex.
We wish you and your employees all the very best for the holiday season and a prosperous 2009.
President Y.C.C. #327
Dear Tim Mulroy,
Just a short note to thank you for the quick and excellent job Toronto Roofing Industries did on our house at 95 MacLean Avenue.
When we initially contacted we had a roof in very bad shape and needed it to be replaced within two weeks before placing the house up for sale. A very tight time frame to request a roof to be done! Then on top of that there were challenges due to having a hydro wire covered by another company.
Your company was very effective in consulting with hydro and was able to complete the roof within a couple of weeks. Amazing!
We were very pleased with the end result and would not hesitate to use your company again or to recommend you to others.
Please accept my apologies for not providing this feedback to you sooner.
Dear Mr. Mulroy,
The job was completed in a professional and efficient manner. The crew arrived on time as promised and completed the work in a short time. The disposal bin was removed from my driveway the day after the job was completed. This was especially important to me since I have mobility problems.
The documentation required for me to submit a claim to the shingle manufacturer arrived only a few days after the shingle installation, thus speeding up the warranty claim.
Overall, it has been a pleasure to do a business with you and your company.
You can use me anytime as a referral.
Just wanted to let you know that I am very glad that I went to your company for service.
Want to thank you and your staff for the excellent service I received. My roof was half finished by another, much less reliable company who walked away from jobs. Your guys were prompt, efficient, and professional in their work to complete my roof properly.
It’s a great job, my roof looks perfect now, and I would highly recommend your company to anyone.
Another Satisfied Customer
Everything was excellent. I would recommend TRI highly. The staff at the office, etc, and on the job could not have been better. They willingly helped me carry groceries in from the car. I had no hesitation in leaving the house open while I was away at times. Very polite and made the job a joy. I look really handsome now at No.8.
Thank you to all,
PS. So fortunate Russ Dobbins put me in touch with you, Tim.
Mon, September 19, 2011 – 09:26 AM
Toronto Roofing did a great job on our recent project.
Especially important aside from the work being professionally completed and on budget (with no surprises), the clean-up was so thorough had I not seen the crew arrive, there was no evidence of them ever being there, except a new roof, of course.
I would like to take this opportunity to let you know how much I appreciated the excellent job that was performed on my roof. From the moment I contacted you until completion of the job, I felt assured that I was in good hands. I found the presentation folder with the information package and DVD to be extremely helpful. The presentation folder answered any questions I had, and it was reassuring to me because my knowledge of roofing was rather vague and not at all up to date. The estimate was very fair and I was most pleased.
The work crew was courteous and pleasant, and worked diligently and most effectively to complete the task quickly. My neighbours commented on their professionalism and the neatness of the site. The crew was definitely a credit to your company and I have already given your name to several people who witnessed the job.
Although I am very pleased with this job, I do have a couple of suggestions/considerations that might help future clients. First, has to do with the Express Vu TV Satellite dish. Because your workers had to remove the dish, it might be a consideration to check that it is working upon completion of the job. I had to call Bell for a service call because the TV would not function. Secondly, the location of the garbage bin could have been discussed prior to its arrival. As it was, I quickly moved my car, but had no where to park it at night. I realize this particular job was done according to when the weather was agreeable, but under ordinary circumstances, it would be a consideration for the homeowner to arrange alternate parking accommodations.
My considerations are small and seem rather petty beside the wonderful job you did. I only mention them because you seem like a company that is trying to provide the very best. I am more than pleased with the job, and I thank you for coming to my rescue before the rainy spring season was upon us. Thank you and your crew for a job well done.