Thanks again to Tim for the prompt assistance. Was nice to know he was looking out for his clients and neighbours!
Professional, courteous, careful
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Tim,
Thank you for asking for my frank comments regarding the job.
I’m in a job where my own performance is often evaluated and as far as I’m concerned this absolutely ensures the best results.
I go to the BBB sites as an aid to my decision making when it comes to anything to do with our home. This is how I was pointed in your direction.
It is incredibly easy to deal with your company.
Russ the estimator arrived on time armed with a portfolio and samples that answered all of our questions. He was professional in every regard…so much so that I called him fifteen minutes or so after he left to book the job.
In terms of cost we had a number of quotes and you fell comfortably on the middle which was unexpected as I thought you would be the most expensive based on what it was you were offering.
Once a start date was determined your crew arrived as scheduled. They too were professional, courteous and especially careful not to impact our neighbourhood, was appreciated.
Lastly you are to be commended on your quick email responses. There are many companies that have email addresses that they often either outright ignore or are extremely late in answering.
Thank you for a job well executed. We are thrilled that water no longer pours through our ceiling lighting fixtures when it rains!
