Tell the guys high five and appreciate the great work.
Dear Tim and Carole,
I received your letter and am writing to answer your request.
I think these men did a great job. Every man seemed to know his job and did it well. I know I will have no problems with this roof for many years. I am also very happy with the eavestroughing job. It looks great and works perfectly. What more can I say?
Mr. Heldman also mentioned that your brother does chimneys, so in the spring I will be bugging you again for him to take a look at this one.