Overall: very satisfied with a job well done!!

• Very good crew:
  • Went about their work in a professional manner.
  • Didn’t waste time.
  • Everyone seemed to know exactly what to do and how to do it.
• Crew foreman (Tom) is a very easy person to talk to and to get along with. He:
  • Was well-organized.
  • Didn’t mind my asking a lot of questions… In fact, he encouraged it… he had all the right answers, even explaining why things were done that way.
  • Provided me with a “heads-up” regarding the next steps that will be taken as the job progressed.
• A good clean-up of the grounds was done after the job was completed.
• We appreciate the additional construction work that was done to keep water away from the base of the chimney.
• Metal work looks good.

The “care letter” sent to the customer before the job was started is a good idea, as the customer is given more details of the “game plan” in advance.

It was nice to deal with the President of the firm from the first interview in our driveway to the ongoing later emails. He was a very personable individual and very accommodating to our needs.

It was a pleasure doing business with you.

Mort and Roz
Job completed May of 2015.

Thanks for the great job!

Cal
Job completed July of 2015.

Everyone we dealt with was professional and refreshingly honest. From the moment we spoke to Russ, our estimator, it seemed that we found the right company. The invoice we received was right in line with our quote and we felt that there were some extras done that we were not charged for. We would definitely recommend TRI to anyone who asked.

We appreciate all the hard work and wish you all the best.

James
Job completed May of 2015.

Thank you for the work – the team was great and left the property in great condition.

Karyn
Job completed May of 2015.

Obvious pride was taken in quality workmanship. They were professional, knowledgeable, courteous, honest, reliable, responsive, and friendly with their customer care.

– Rhonda

We decided to go with TRI because we had some good feedback locally on your company (including the Beaches Facebook page)  and I liked the fact you specialize and are based in the area. You were recommended to us by a number of people. Secondly – Mike Walker, the estimator, was very professional and – to be honest – blew the other estimators our of the water. He spent time on the estimate and we were impressed with him.

In terms of work – I was impressed with both the roofers and the guys doing the eavestroughs. Both groups were friendly and courteous when asked question. I also thought they made a good effort in terms of clearing up the mess created from the work. They worked hard and delivered really well.

All the best wishes,

Ben

Thank you for a job well done!

Regards,

Edie

Just a quick note to thank you for a perfect roof! Given all the rain we have had since I had it done a week ago, I am happy to know the skylight doesn’t whistle in the wind any longer and the shingles look great.

Andrew and his work team were thorough and neat in their work.

A good experience dealing with you and your company.

Thank you,

Ann

Toronto Roofing are very professional and pleasant to deal with. The crew worked quickly, they were courteous and most importantly, they protected gardens and property from damage and debris. I highly recommend them and would not hesitate to call on them again.

– Mike

I wanted to thank you for your work that your team did on our house. We are thoroughly impressed with your professionalism and will have zero problem working with you in the future and also recommending you to anyone moving forward.

All the best,

Robb