Reviews

Job Well Done

Thank you for a job well done.  Two jobs in fact.  Both the replacement of the roof shingles and the subsequent replacement of the eavestroughs were carried entirely to my satisfaction.  Toronto Roofing Industries responded quickly to the request for quotations and agreed to meet my deadlines for getting the work done, even when the weather threatened delays.  The quotes were detailed and informative, and came with good advice.

For both installations, the team turned up first thing in the morning, stayed until everything was completed and then tidied up nicely.  They kept me informed of progress and were helpful and polite throughout the day.  They were skilled people and wasted no time.  The result is attractive and well-finished, and I am reassured by TRI’s warranties for labour and materials.  The feeling of quality will remain long after the price is forgotten.  I would recommend TRI to anyone considering re-roofing and new eavestrough, and you are welcome to pass this on to prospective customers.  Thank you.


Crew

Crew did great work, wanted to pass that along.


Very Happy

We couldn’t be happier with the job done today, thank you so much!!  The crew were excellent, hard working, pleasant, considerate and did a beautiful job.  It looks just great and I’m so relieved to get it done.  They left the place spotless, as neat as a ping.  They even cleaned out our eavestrough!  Amazing job, great people.


Guys

Guys did terrific job!


Eavestrough

I was away when your team came to replace the eavestroughs.  My son made a few requests and they did it and were pleasant.  Thanks.


Team

The roof looks great!  Your team was very professional, worked hard and was very tidy.


Crew

Crew excellent and polite.  Well appreciated.


Fortunate Day

It was certainly a fortunate day for me when Russ Dobbins put me in touch with YOU! You are truly running a good ship!



Very satisfied with a job well done

Overall: very satisfied with a job well done!!

  • Very good crew:
    • Went about their work in a professional manner.
    • Didn’t waste time.
    • Everyone seemed to know exactly what to do and how to do it.
  • Crew foreman (Tom) is a very easy person to talk to and to get along with. He:
    • Was well-organized.
    • Didn’t mind my asking a lot of questions… In fact, he encouraged it… he had all the right answers, even explaining why things were done that way.
    • Provided me with a “heads-up” regarding the next steps that will be taken as the job progressed.
  • A good clean-up of the grounds was done after the job was completed.
  • We appreciate the additional construction work that was done to keep water away from the base of the chimney.
  • Metal work looks good.

The “care letter” sent to the customer before the job was started is a good idea, as the customer is given more details of the “game plan” in advance.

It was nice to deal with the President of the firm from the first interview in our driveway to the ongoing later emails. He was a very personable individual and very accommodating to our needs.

It was a pleasure doing business with you.

Mort and Roz
Job completed May of 2015.