Total satisfaction

Dear Tim:

This letter is to convey my total satisfaction with the roof replacement Toronto Roofing Industries completed at my house. Your promptness in dealing with my pending disaster and your knowledge and guidance was second to none. Your very professional, friendly crew performed the job swiftly while making time to answer any questions we had. The protection afforded my house (and my neighbours’ houses) was exceptional. The crew went out of their way to maintain a clean job site throughout the process; their care for my property was superb.

Tim, thank you for the time you personally spent and for your assistance with respect to shingle selection and so on. Your quote was highly competitive and dead right based on the final price.

Thank you to your crew for a job well done and I shall be forever grateful. Please feel free to use this letter as a future reference and to give potential customers my address if they would like to view “my most excellent roof.”


Lisa Watt

Impressed from the start

Hi Tim:

I would like to say that I was very impressed with your company right from the start. Your quote presentation was very professional. It gave me all the information that I required plus more. Whatever questions I had, Russ was able to answer them.

The work was done as specified and completed in a day. When I got home, everything was cleaned and carried away. You would never have known that your men were there. Even with the little mishap, you took care of it right away.

I would not hesitate to recommend your company to anyone in need of a roof.

Yours truly,

Mary Ha

I felt I was in good hands

Hello, Tim, Sean, Erin, Carole, George, Rob and the rest of the team,

Thank you for a job well done!

Sure, it took longer than I expected but I felt I was in good hands and indeed, the finished roof was done professionally and is esthetically pleasing.

I would be pleased to recommend your service to prospective clients. Just have them call me!

Best Regards,

Doris Marks

Helpful and thorough

Completely helpful and thorough – all around from sales to roofer.

Armstrong Hodgson

Squirrels out, roof fixed

Dear Tim,

I wanted to thank you again for taking on the minor repair to my dormer as a result of the damage made by those sneaky little squirrels.

The work looks great from my view from the ground; let’s hope it keeps those clever little creatures out next breeding season!

Thanks Again,

Lee-Ann Ottaway

Quick response, leak fixed


Thanks for your help with my recent roofing problem.

Appreciated your quick response and the problem (a.k.a. leak) was looked at a day earlier than expected. I think it was Ken who did the repair and again on time and helpful.

We have just had a substantial rain and all is OK.

If I decide to go for the full roof repair I will call your company.

As you know, I have already recommended your company to my neighbour.

Thanks again,

Glenn Campbell

Entire process was great


Your entire process was great. I particularly appreciated Mike’s honesty in telling me the back part of my roof did not need to be replaced. I’d be pleased to recommend your company.


Mark Liputh

Orderly, organized, helpful, friendly

Dear Mr. Mulroy,

I was pleased with the job done by Toronto Roofing. The work was done in orderly and organized manner. The work site was left clean, your estimator, the workmen and Nancy were helpful and friendly.

Thank you.

M. Ferreira

Thanks for your work

We wanted to thank you for the work your company did at the farm.

Karen McCormack

Excellent job. Well done!

Thank you for an excellent job. Well done!

Your crew arrived early on Saturday morning as promised, and worked hard all day long, right until after dark.

As it was dark when they packed up for the day, (it was well after 5pm) they asked if I would mind if they left the clean-up until Monday morning. I agreed and they made a plank path for us to get over the rubbish.

On Monday they arrived and cleaned up all the mess, including what would have been a couple of garden refuse bags worth of leaves I was anticipating doing myself!

There was one patch on the rear roof that I was bit concerned about, and I planned to call you on Tuesday morning to draw your attention to it. No need! At about 9am that morning two lads turned up and fixed the patch and finished some other work on the ridges. Apparently the original crew had run out of long nails needed to finish the job.

Throughout the job all the people at Toronto Roofing, including the crew and the office staff were very polite and friendly.

Thank you again. I will certainly be recommending TRI to my friends.

Yours sincerely,

Barry Webster